Welcome to horizonedge.space! To ensure your shopping experience is as smooth as possible, here are our shipping terms:

  1. Shipping Area
    We ship worldwide. Please confirm your address is within our delivery range at checkout.
  2. Processing Time
    All orders will be processed within 2 business days after payment is confirmed. Processing time may be affected by holidays or promotions.
  3. Shipping Method
    We offer a variety of shipping methods (i.e. FedEx, UPS, USPS, etc.), and the specific options will be displayed at checkout. You can choose economical or fast shipping services as needed. All shipping methods are carried out by reliable couriers.
  4. Shipping Calculation
    Shipping costs will vary depending on the shipping method and delivery address you choose. The specific costs will be clearly stated at checkout. Some orders may enjoy free shipping. Please refer to our promotions for details.
  5. Estimated Delivery Time
    The estimated delivery time will vary depending on the destination and the selected shipping method. Generally, domestic orders are delivered in 7 business days, and international orders may take 14 business days. Please note that actual delivery time may be affected by weather, holidays and other uncontrollable factors.
  6. Order Tracking
    Once your order is shipped, we will send you a tracking number via email, which you can use to track the shipping status of the package on the relevant courier’s website.
  7. Shipping Damage and Problems
    When you receive the package, please check whether the goods are intact. If you find any damage or missing during transportation, please contact our customer service team within 24 hours and we will assist you in handling the relevant matters.
  8. Customer Responsibility
    Please ensure that the delivery address provided is accurate. We will not be responsible for the undeliverable package due to the wrong address, and additional re-shipping fees may be incurred.

Thank you for your trust in horizonedge.space, we look forward to providing you with quality products and services! If you have any questions about our shipping terms, please feel free to contact us.